Archos will bring up the curtain on something very interesting. Hopefully, it’s the Gen6 of the Archos PMP line. The Archos Gen5 players were superb but they all needed a design overhaul in my opinion. If there is a PMP manufacturer out there that could truly push the portable media player industry without overlapping to, say, the PDA and mini-computer market, that would be Archos. I mean, expect only the best of portable entertainment when that red curtain comes up.
December 5th, 2008 at 11:17 am
GEN5 players were “superb”? Don’t tell lies.
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ARCHOS 705 REVIEW: Worst possible product. Why? Read following email.
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11-25-08 Email to Paul D. Manager RMA Center Archos USA (Email remained unanswered on 12-4-08) (Archos CEO Crohas was cc-ed):
Paul D.,
I have not had the pleasure receiving a call back from Archos “corporate” to further discuss the serious quality issues with my Archos 705 unit. I was expecting a call last Monday as promised.
To summarize our phone conversation from last week:
My Archos 705 Wifi 80 Gb unit is in repair for the sixth time in less than 1 year. The quality issues have ranged from faulty video card, to defective sound card, to hard disk reading errors.
I sent an email with my concerns to Archos USA in May 2008. I never received an answer. I then sent a certified letter with additional quality issues in August 2008. Again no answer.
The standard 1 year warranty will run out in the middle of December. At the historic rate the Archos 705 will become defective again by mid January 2009. In order to solve my problem with the Archos 705 quality, I requested in the order of preference:
1. A refund of the residual value of the unit, or
2. A warranty extension by 1 year, since I have not been able to enjoy the Archos Wifi for as long as a consumer should be able to, or
3. A docking unit, because this will allow me to use this portable device without touching it. This no-touch environment potentially extends its useful life.
Your offer of free software is amicable, but does not address the actual quality problems.
Regards
John S.