We’ve heard of a couple of issues plaguing the first wave of iPhone 4 units to hit the market. There’s the discoloration issue affecting its Retina display and the signal degradation and dropping of calls when you touch the lower left hand side of the iPhone 4. Now, you can also add a non-functioning proximity sensor to that slowly growing list of iPhone 4 woes. A number of reports have already come in claiming that the iPhone 4’s proximity sensor fails to recognize when it’s already placed close to one’s face. As a result, the interface is still enabled making it prone to accidentally hitting the mute button or ending a call. We’re not sure how widespread this issue is, but with the number of complaints we’ve seen so far as posted on other sites, it appears to be more than just an isolated case.
The discoloration was dismissed as a mere residue that just didn’t dry up in time and will eventually disappear in a couple of days while Apple recommends you simply hold the iPhone 4 in different way to avoid experiencing signal reception problems. I wonder what their explanation will be for this latest issue concerning their newest iPhone. Will it be the iOS 4, the hardware, or users at fault here? We’ll just have to wait and see, but how about you guys out there who have gotten their iPhone 4 already? How’s it working for you so far?
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June 26th, 2010 at 6:20 am
[...] iPhone 4 equipped with faulty Proximity Sensors? | PMP Today [...]
June 26th, 2010 at 3:40 pm
[...] this may not be as serious as the faulty iPhone 4 proximity sensors we previously talked about, this is still a point of concern. Apparently, there are a number of [...]
June 26th, 2010 at 4:31 pm
[...] Iphone 4, Signal Reception, Software Issue, Support Forums, Tech Support It appears that signal reception issue of the iPhone 4 is more than just a case of not properly holding the newest iPhone. Rumor has it [...]
June 28th, 2010 at 5:23 am
Yes, my proximity sensor must be shot because I’m experiencing all the problems you’ve listed about muting and ending calls accidentally.
June 28th, 2010 at 9:53 am
Chinese iPhone 4 is the same?
http://www.mart-shopping.com/f080-china-iphone-4-quad-band-dual-cards-dual-cameras-wifi-tv-java-3-6-inch-touch-screen-mobile-phone.html
June 28th, 2010 at 1:34 pm
[...] screens and radios that crap out when you hold them wrong. Now rumors are bubbling up that a bunk proximity sensor may soon need adding to the list. PMP Today reports that multiple users have complained that their [...]
July 5th, 2010 at 6:56 pm
I think everybody should have a look at this post that was deleted from the Apple support forums by Apple. It seems that they have no interest in fixing this issue or even making a statement on it unless they are forced to by a lawsuit or something to that effect. I am VERY disappointed in Apple. I have been a fan for over 15 years. It seems as if they have forgotten who they are and just becoming a big bully now. (see below)
iphone4_925 posted “Re: Issue with Proximity Sensor during calls” in “Issue with Proximity Sensor during calls” on Jul 5, 2010 6:16:29 PM.
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> ramellam wrote:
> I took my phone to the Apple store for repair/exchange this evening. The Genius first said that he had not heard of the issue (yeah, right! total lie). I told him there are nearly 70 pages on the Apple Support forum for this exact issue. He immediately dismissed my comment and said, “We typically don’t lend too much credence to support forum posts…” Ok….
>
> Anyhow, the Genius made a call on my phone and, of course, he did not encounter any of the proximity issues I’m having. He gave the phone back to me and said, “There doesn’t appear to be any issues with your phone. You’ll just have to get used to the new Proximity Sensor location on the iPhone 4…” I was like, “Ummm… Huh?” He refused to exchange the phone.
>
> Luckily, I bought my phone from Best Buy on launch day. I immediately went back to Best Buy and the Mobile Phone sales guy said they’ve already had 9 of their 30 launch day iPhones returned due to antenna and proximity sensor issues. He put me on a list to exchange the phone. Luckily, I have 45 days to exchange the phone, since I’m a Best Buy silver rewards card holder…
>
> Anyhow, I’m kinda bummed the Genius refused to help me :-(. He was rather arrogant, too, which really made me mad. Oh well… Back to Best Buy it goes…
Wow just cause of this attitude of apple employees They are being SUED by lawyers well apple you should take this time and save yourself from another class action law suit for proximity sensors
PS ~ Apple mods now don’t be wasting your time deleting this post since I have a right to say stuff when you guys sell us your defective product and I think if apple doesn’t address this issue then we all should return the Iphone 4 at lease those who are having this proximity issues.
And also apple instead of deleting peoples post how about investigating why Iphone 4 proximity sensor is going haywire and maybe you will save yourself from another law suit and also people who are having problem with there iphone 4 with the proximity sensor do report it to KCR LEGAL LAW FIRM
http://kcrlegal.com/iphone-4-class-action-lawsuit.aspx
July 7th, 2010 at 8:47 pm
I am DEFINITELY having major issues with accidentally hitting my buttons while on phone calls. I constantly am putting calls on mute, accidentally activating face time, putting calls on speaker, hitting the keypad, etc….really unacceptable and apparently it is a very known problem with many as documented on Apple’s support forums. I just activated a case and will talk to Apple tomorrow regarding this. Stay on Apple because this is unacceptable period!
July 16th, 2010 at 4:31 pm
[...] only a 0.7% return rate for the iPhone 4 as opposed to the 6% of the iPhone 3G S. As for the iPhone 4 proximity sensor issue, Steve Jobs promises that an iOS 4 update will be released soon to resolve this problem. He also [...]
July 28th, 2010 at 4:30 pm
[...] available to developers. This new firmware reportedly comes with the necessary fix to address the proximity sensor issue certain iPhone 4 units, and also features a new baseband. Needless to say, if you rely on an iPhone [...]
August 31st, 2010 at 10:46 am
I have all of the problems with the Proximity Sensor on a daily basis since getting the phone. Apple Store has admitted to the issue, but has no idea when or what fix there will be. The Sensor is a bad design, and I’m trying to decide if I should make my iPhone4 an iTouch and go back to my Samsung Touch Screen. All the Call interrupts caused by the Sensor are unacceptable, the say the least.